Privacy Policy

Last Updated: October 26, 2023

Welcome to Throstlenest Saddlery Shop. We are committed to protecting your privacy and handling your data with the same care, transparency, and integrity that defines our curated collection of equestrian gear—from Albion bridles and Ariat footwear to body protectors and essential tack. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website buyhorsegear.com.

Our community—from dedicated competitors to weekend trail riders—values trust, security, and quality. Just as we meticulously select our products and payment partners (like Visa, MasterCard, JCB, and PayPal) for global reliability, we apply the same high standards to your personal data. Please read this policy carefully. By using our site, you consent to the practices described.

1. Information We Collect

We collect information that you provide directly to us and data collected automatically through your interaction with our site:

• Personal Identification Information: Name, email address, shipping/billing address (such as 2855 Cherry Camp Road, Chicago, US 60605), phone number, and payment details (processed securely via our partners; we do not store full card numbers).
• Transaction Data: Purchase history, product preferences (e.g., interest in Albion Bridles, Ariat Sale items, or Black Friday Deals), order values, and shipping information.
• Technical & Usage Data: IP address, browser type, device information, pages visited (e.g., menu categories like “Bandages and Pads” or “Bits”), time spent on site, and referral URLs.
• Communication Data: Correspondence with our Chicago-based support team via email (e.g., [email protected]) or other channels.

2. How We Use Your Information

Your data helps us provide a seamless, secure, and personalized experience, reflecting our commitment to quality and global service:

• To process transactions, arrange shipping (including international orders), and manage your account.
• To communicate about orders, promotions (e.g., Ariat Black Friday Deals), and new arrivals tailored to equestrian interests.
• To improve our website, product offerings, and customer service based on browsing behavior and feedback.
• To prevent fraud, enhance security, and comply with legal obligations.
• To offer a curated experience, suggesting products (like Breastplates or Base Layers) that match your equestrian lifestyle.

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal data. We may share information only in these circumstances:

• Service Providers: Trusted partners who assist in payment processing, shipping, IT services, and marketing—all bound by confidentiality agreements.
• Legal Compliance: If required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, sale, or acquisition of our business assets.
• With Your Consent: When you explicitly agree to share your information for a specific purpose.

We serve a global clientele (excluding some Asian and remote regions), and data may be transferred internationally, always under adequate safeguards.

4. Data Storage and Security

Security is foundational to us. We treat your data with the same respect we hold for the rider-horse partnership:

• Encryption & Secure Gateways: All payment and personal data are transmitted via industry-standard encryption (SSL/TLS). We never store full payment card details on our servers.
• Limited Retention: We retain data only as long as necessary for business, legal, or tax purposes.
• Proactive Measures: We implement technical and organizational safeguards to protect against unauthorized access, alteration, or destruction of your information.

5. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including:

• Access & Correction: Request a copy of your data or update inaccuracies.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing emails via the link in each communication.
• Cookie Controls: Manage cookie preferences through your browser settings (see Section 6).

To exercise these rights, contact us at [email protected]. We will respond promptly, in line with applicable laws.

6. Cookies and Tracking Technologies

Our site uses cookies and similar technologies to enhance functionality and analyze site usage:

• Essential Cookies: Required for core functions like shopping cart and checkout processes.
• Analytics Cookies: Help us understand how riders navigate our site (e.g., time spent on “Ariat Clothing” or “Boots & Bandages” pages) to improve layout and product placement.
• Preference Cookies: Remember your settings and preferences for a personalized return visit.

You can control cookies through your browser settings. Note that disabling some cookies may affect site functionality.

7. Updates to This Policy

We may update this policy periodically to reflect changes in practices, technology, or regulation. The updated version will be posted here with a revised “Last Updated” date. We encourage you to review it occasionally.

8. Contact Us